Frequently Asked Questions

Find answers to common questions about LoveDiary. Can't find what you're looking for? Contact us.

Getting Started

What is LoveDiary?
LoveDiary is a platform designed specifically for BL (Boys Love) and GL (Girls Love) drama fans. You can track series you're watching, write personal journals about your drama experiences, and connect with other fans in our community.
Is LoveDiary free to use?
Yes! LoveDiary has a free tier that includes basic tracking (up to 20 series), community access, and standard notifications. Premium subscribers get unlimited tracking, AI recommendations, advanced journaling, and more.
How do I create an account?
Click 'Sign Up' in the navigation bar. You can create an account using your email address or sign in with Google, Discord, or other supported providers.

Tracking & Lists

How do I add a series to my list?
Browse to any series page and click the 'Add to List' button. You can choose a status like 'Watching', 'Plan to Watch', 'Completed', etc. You can also track your current episode progress.
What tracking statuses are available?
You can mark series as: Watching, Plan to Watch, Completed, On Hold, or Dropped. Each status helps you organize your viewing journey.
Can I create custom lists?
Yes! Premium users can create unlimited custom lists like 'Top 10 Thai BL', 'Comfort Watches', or 'Crying Material'. Free users can create up to 3 custom lists.
How do I track episode progress?
On a series page or in your My List, you can update your current episode. The progress bar shows how far you are in the series.

Journal & Notes

What is the Journal feature?
The Journal is your personal space to write about your drama experiences. Record your thoughts, feelings, and reactions tied to specific series or episodes.
Are my journal entries private?
By default, all journal entries are private. You can choose to make individual entries public if you want to share them with the community.
What are mood tags?
Mood tags let you record how a series or episode made you feel - excited, emotional, sad, happy, etc. Over time, you can see patterns in your viewing journey.
Is there auto-save for journal entries?
Yes! Your journal entries are automatically saved as drafts every 30 seconds. You won't lose your work if you accidentally close the page.

Community

How do I start a discussion?
Go to the Community section and click 'New Discussion'. Add a title, content, and optionally link it to a specific series. You can mark discussions as containing spoilers.
Can I post anonymously?
Yes! When creating a thread or reply, you can toggle 'Post Anonymously'. Your username won't be shown, but moderators can still identify users if needed for safety.
How do spoiler tags work?
When creating content, toggle 'Contains Spoilers' and optionally specify which episode the spoilers are for. Readers can choose to reveal spoilers based on their own progress.
How do I report inappropriate content?
Click the three-dot menu on any thread or reply and select 'Report'. Choose a reason and add details. Our moderation team reviews all reports within 24 hours.

Premium Features

What's included in Premium?
Premium includes: unlimited series tracking, AI-powered recommendations, advanced journaling with images, ad-free experience, custom lists, data export, and priority support.
How much does Premium cost?
Premium is €2/month or €20/year (save €4 - that's 2 months free!). You can cancel anytime.
How do AI recommendations work?
Our AI analyzes your watch history, ratings, and journal moods to suggest series you'll likely enjoy. The more you use LoveDiary, the better the recommendations get.
Can I cancel my subscription?
Yes, you can cancel anytime from Settings > Account. You'll keep Premium access until the end of your billing period.

Account & Privacy

How do I change my password?
Go to Settings > Account and click 'Change Password'. You'll need to enter your current password and then set a new one.
Can I export my data?
Yes! Premium users can export all their data (watch list, journals, notes) in JSON format from Settings > Account.
How do I delete my account?
Go to Settings > Account and scroll to 'Danger Zone'. Click 'Delete Account' and confirm. This action is permanent and cannot be undone.
What data does LoveDiary collect?
We collect account information (email, username), your watch list and progress, journal entries, and basic usage analytics. See our Privacy Policy for full details.

Technical Issues

Why am I not receiving notifications?
Check Settings > Notifications to ensure notifications are enabled. Also check your email spam folder for email notifications, or enable browser notifications if prompted.
The site isn't loading properly. What should I do?
Try clearing your browser cache and cookies, then reload. If the issue persists, try a different browser or contact support.
Can I use LoveDiary on mobile?
Yes! LoveDiary is fully responsive and works on all devices. You can also install it as a PWA (Progressive Web App) from your browser for an app-like experience.

Still Have Questions?

We're here to help! Reach out to our support team.

Contact Support